Return and Refund Policy
Madras Merch Market strives to make your purchase as comfortable as possible.
We undertake quality checks to make sure you receive top line items, however, incase you receive a damaged/defective item or a wrong item, please send us an email at firstname.lastname@example.org within 48HRS of receiving the shipment to rectify this. Please include your order ID and pictures of the defective item without fail.
Once our team gets back to you, you can return the item to the address mentioned below, we will refund the shipping charges and you will then be sent a new order.
Please note that we do not undertake returns for size issues or changes.
Address- Flat 1C, Manaswini Apartments, No 73/75, Dr. Ranga Road, Mylapore, Chennai-600004
Please note that you will have to ship the items back to us within 10 days of delivery.
We regret to inform you that any items under sale will not be eligible for returns. In the interest of hygiene, we may refuse returns where it's obvious that the item has been worn, washed or soiled.